Last Updated: September 4, 2026

Welcome to World Mart Store, operated by WORLD MART STORE LLC.

By accessing or using worldmartstore.com, placing an order, or purchasing our products, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our Website or place an order.

1. About World Mart Store

World Mart Store is an online retailer specializing in handmade wooden products and serving customers within the United States.

Legal Business Name: WORLD MART STORE LLC

Website: worldmartstore.com

Business Address:
5900 Balcones Drive Suite 100 Austin, TX 78731

Email: customercare@worldmartstore.com

Phone: +1 928 – 813 – 8597

2. Product Information

We make reasonable efforts to ensure that product descriptions, dimensions, photographs, materials, colors, and other information displayed on the Website are accurate.

Because many of our products are handmade wooden items, natural variations in:

• wood grain,
• color,
• texture,
• knots,
• minor markings,
• finish, and
• appearance

may occur.

Such natural variations may not constitute a defect.

3. Product Availability

All products are subject to availability.

We reserve the right to limit quantities, discontinue products, or modify product availability at any time.

If we are unable to fulfill an accepted order, we will notify the customer and provide an appropriate refund where required.

4. Pricing

Prices displayed on the Website are subject to change without notice.

We make reasonable efforts to display accurate pricing. If an obvious pricing error occurs, we may contact you before fulfilling the order or cancel the affected order and provide an applicable refund.

5. Orders

Placing an order constitutes an offer to purchase the selected products.

An order confirmation does not necessarily guarantee fulfillment if the product becomes unavailable, a payment issue occurs, fraud is suspected, or an obvious pricing or listing error is identified.

We reserve the right to cancel or decline an order where reasonably necessary and will provide a refund for amounts paid for an order that we cancel.

6. Customer Information

You are responsible for providing accurate shipping, billing, email, and contact information.

We are not responsible for delays caused by incorrect or incomplete information provided by the customer.

7. Payment

World Mart Store accepts online payments through the payment methods available at checkout.

Cash on Delivery (COD) is not available.

Payment must be successfully authorized before an order is processed.

Payment information may be processed by third-party payment providers. We do not ask customers to send complete payment-card information by email, telephone, social media, or other unsecured communication methods.

8. Shipping

Orders are shipped within the United States.

Estimated delivery time is generally:

3–7 business days.

Shipping may be handled through carriers or logistics providers including:

• USPS
• UPS
• FedEx
• Amazon Logistics
• Third-party logistics providers
• Other qualified shipping providers

Delivery estimates are estimates and may be affected by weather, carrier disruptions, holidays, incorrect addresses, unforeseen operational issues, or other circumstances outside our reasonable control.

We will make reasonable efforts to provide accurate shipping information.

9. Shipping Delays

If we become aware that an order cannot be shipped within the promised period, we will provide the customer with appropriate notice and, where required by applicable law, an opportunity to cancel the order and receive a prompt refund.

Federal law generally requires online sellers to have a reasonable basis for advertised shipping times and provides requirements for delayed orders.

10. Lost, Stolen, or Misdelivered Packages

Customers should ensure that the shipping address provided during checkout is accurate and secure.

If tracking indicates delivery but the package cannot be located, customers should first check with household members, neighbors, building management, and the applicable carrier.

We will make reasonable efforts to assist customers in communicating with the carrier.

If a package is confirmed lost, damaged, or otherwise mishandled during transit, we may provide a replacement or refund as appropriate and subject to applicable circumstances.

11. Returns

We offer a 7-day return period.

Customers should contact us within 7 calendar days of delivery to request a return.

To request a return, contact:

customercare@worldmartstore.com

Please provide:

• Order number
• Customer name
• Product name
• Reason for return
• Photographs where relevant

12. Return Condition

Returned products should generally be in the condition in which they were received, with all applicable parts and accessories.

Because our products are handmade wooden items, normal natural variations in wood are not necessarily defects.

Returns may be reviewed based on the condition of the returned product.

13. Return Shipping

For eligible returns covered by our return policy, World Mart Store will cover the applicable return shipping cost.

Customers should contact us before sending an item back so that we can provide the appropriate return instructions.

Do not send a return to the warehouse address unless we specifically instruct you to do so.

14. Damaged or Incorrect Products

If you receive:

• a damaged product,
• an incorrect product,
• a materially defective product, or
• an item substantially different from what you ordered,

please contact us as soon as reasonably possible.

We may request photographs or other information to evaluate the issue.

Depending on the circumstances, we may provide:

• a free replacement, or
• a refund.

15. Refunds

Eligible refunds are generally issued to the original payment method.

The amount and timing of the refund may depend on:

• the reason for the return,
• product condition,
• applicable return eligibility,
• payment processor processing times, and
• applicable law.

Once we approve a refund, the payment provider may require additional time to credit the funds to the customer’s account.

16. Cancellation Policy

Customers may request cancellation of an order within 1 hour of placing the order.

Cancellation requests should be sent to:

customercare@worldmartstore.com

Once an order has been processed, packed, or shipped, cancellation may no longer be possible. In such circumstances, the customer may need to follow our Return Policy.

If an eligible cancellation is approved, the applicable refund will be issued to the original payment method.

17. Promotions and Discounts

Promotional offers may have additional terms, restrictions, expiration dates, or product exclusions.

Unless otherwise stated, promotions cannot be combined.

18. Intellectual Property

The Website and its content, including text, photographs, graphics, logos, product descriptions, design, and other materials, are owned by or licensed to WORLD MART STORE LLC unless otherwise indicated.

You may not reproduce, distribute, modify, copy, publish, or commercially exploit Website content without written permission.

19. Prohibited Use

You agree not to use the Website to:

• violate applicable law;
• commit fraud;
• interfere with Website operation;
• attempt unauthorized access;
• transmit malicious code;
• abuse payment systems;
• impersonate another person;
• scrape or copy Website content for unauthorized commercial use; or
• engage in activity that may harm World Mart Store or its customers.

20. Third-Party Services

Our Website may use third-party services for payment processing, analytics, hosting, shipping, fulfillment, security, and other business operations.

Third-party services may have their own terms and privacy policies.

21. Disclaimer

To the extent permitted by law, the Website and its content are provided on an “as available” basis.

We do not guarantee that the Website will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms excludes or limits rights that cannot legally be excluded or limited under applicable law.

22. Limitation of Liability

To the maximum extent permitted by applicable law, WORLD MART STORE LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of the Website or purchase of products, except where such limitation is prohibited by law.

Nothing in these Terms limits liability that cannot legally be limited.

23. Governing Law

These Terms will be interpreted under applicable laws of the United States and the State of Michigan, except where applicable law requires otherwise.

Any mandatory consumer protections applicable to a customer under the law of the customer’s jurisdiction remain unaffected.

24. Changes to These Terms

We may update these Terms from time to time.

The updated version will be posted on the Website with a revised “Last Updated” date.

25. Contact

WORLD MART STORE LLC

Email: customercare@worldmartstore.com

Phone: +1 928 – 813 – 8597

Shipping Policy

Last Updated: September 4, 2026

World Mart Store currently ships products within the United States.

Shipping Time

Our estimated delivery time is:

3–7 business days.

Delivery estimates begin after applicable order processing and shipment handling.

Actual delivery times may vary depending on the destination, carrier, weather, holidays, and other circumstances.

Shipping Carriers

Orders may be shipped through:

• USPS
• UPS
• FedEx
• Amazon Logistics
• Third-party logistics providers
• Other shipping partners

The carrier selected may vary depending on the order and destination.

Where does WORLD MART STORE ship from?

5715 Harding St
Dearborn Heights, MI 48125
USA

Tracking

Where tracking is available, tracking information may be provided to the customer after shipment.

Incorrect Address

Customers are responsible for providing an accurate shipping address.

If an order is returned because an incorrect or incomplete address was provided, additional shipping arrangements may be required.

Shipping Delays

If an order is delayed beyond the promised shipping period, we will communicate the delay and applicable options in accordance with applicable law.

Contact

For shipping questions:

customercare@worldmartstore.com

Return & Refund Policy

Last Updated: September 4, 2026

World Mart Store offers a 7-day return policy for eligible purchases.

Return Period

You must contact us within 7 calendar days after delivery to request a return.

How to Request a Return

Email:

customercare@worldmartstore.com

Include your order number and relevant details.

Return Shipping

For eligible returns covered under this policy, World Mart Store will provide or cover applicable return shipping.

Please do not ship a product back until you receive return instructions.

Product Condition

Returns may be subject to inspection.

Because our products are handmade wooden items, natural differences in grain, color, texture, and appearance are normal and may not qualify as defects.

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, contact us promptly.

After review, we may provide a replacement or refund.

Refund Method

Approved refunds will generally be returned to the original payment method.

Processing time may vary depending on your payment provider.

Final Decision

Return and refund requests will be reviewed based on the circumstances, product condition, applicable policy, and applicable law.

Nothing in this policy limits any consumer rights that cannot legally be waived.

Cancellation Policy

Last Updated: September 4, 2026

Customers may request cancellation within 1 hour of placing an order.

Cancellation requests should be sent to:

customercare@worldmartstore.com

After an order has entered processing, packing, or shipping, cancellation may not be possible.

Eligible cancellations will be refunded to the original payment method.

If cancellation is no longer available, customers may request a return under our Return & Refund Policy where applicable.

Payment Policy

Last Updated: September 4, 2026

World Mart Store accepts online payments through the payment methods presented during checkout.

Cash on Delivery is not available.

Payment must be successfully authorized before an order can be processed.

Payment processing may be performed by third-party payment providers.

For your security, never send complete payment-card information to World Mart Store by email, phone, text message, or social media.

If you experience a payment problem, please contact:

customercare@worldmartstore.com